We are pleased that you are visiting our website. Protecting and securing your personal information when using our website is very important to us. Therefore, we would like to inform you here about what personal data we collect when you visit our website and for what purposes it is used. This privacy policy applies to the website of Die Couch, accessible via the domain diecouch.de and its various subdomains.
Who is responsible and how can I reach you?
Controller
Responsible for the processing of personal data in accordance with the EU General Data Protection Regulation (GDPR):
DIE COUCH
c/o Nihan Uzunoglu
Friedrichstraße X
10117 Berlin
Germany
Email: info@diecouch.de
Website: www.diecouch.de
What is this about?
This privacy policy fulfills legal requirements for transparency regarding the processing of personal data. These include any information relating to an identified or identifiable natural person, such as your name, age, address, phone number, date of birth, email address, IP address, or user behavior when visiting a website.
Information that cannot be associated with you personally (or only with disproportionate effort), such as through anonymization, is not considered personal data. The processing of personal data (e.g. collection, retrieval, use, storage, or transfer) always requires a legal basis and a defined purpose.
Stored personal data will be deleted once the processing purpose has been achieved and there are no legal reasons for further retention. We provide information about specific retention periods or criteria in the sections describing each data processing activity. Independently, we may store personal data in individual cases to assert, exercise, or defend legal claims and comply with statutory retention requirements.
Who receives my data?
We only share your personal data processed on our website with third parties if necessary for the fulfillment of the stated purposes and legally permitted (e.g. with your consent or based on legitimate interest). In individual cases, we may also disclose data to third parties if it serves to assert, exercise, or defend legal claims, such as law enforcement authorities, lawyers, auditors, or courts.
If we use service providers to operate our website who process personal data on our behalf under Art. 28 GDPR, they may also be recipients of your data. More information can be found in the relevant processing sections.
Do you use cookies?
No, we do not use cookies. However, using third-party tools like Calendly may refer you to providers who do.
Note: Cookies are small text files stored by your browser when visiting a website. Alternatively, data may be stored in your browser’s local storage. Some functions of our site cannot work without cookies or local storage (technically necessary cookies), while others allow analysis, such as recognizing your browser on return visits or saving language preferences (non-essential cookies). Third parties may directly process such data through your browser. Cookies do not harm your device, cannot run programs, or contain viruses.
Calendly
Our website uses Calendly to book appointments. Provider: Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA.
You enter data and preferred dates into the booking form, which are used for planning and managing appointments. Your data is stored on Calendly’s servers. Privacy policy: https://calendly.com/de/pages/privacy
Your data is retained until you request deletion, withdraw your consent, or the storage purpose no longer applies. Legal retention requirements remain unaffected.
The legal basis is Art. 6(1)(f) GDPR – legitimate interest in a smooth appointment process. If consent is required, Art. 6(1)(a) GDPR applies and can be revoked at any time.
Data transfers to the USA are based on EU standard contractual clauses. Details: https://calendly.com/pages/dpa
We have a Data Processing Agreement (DPA) with Calendly in accordance with Art. 28 GDPR.
What are my rights?
Under the GDPR and the Federal Data Protection Act (BDSG), you have the following rights:
• Access (Art. 15 GDPR): to know what personal data we store about you and how it is processed.
• Rectification (Art. 16 GDPR): to correct inaccurate or incomplete data.
• Erasure (Art. 17 GDPR): to delete data unless required by law or for legal claims.
• Restriction of processing (Art. 18 GDPR): if you contest accuracy, object to unlawful processing, or need the data for legal claims.
• Data portability (Art. 20 GDPR): to receive your data in a common, machine-readable format or transfer it to another controller.
• Objection (Art. 21 GDPR): to processing based on legitimate interests, especially for direct marketing.
• Withdrawal of consent (Art. 7(3) GDPR): at any time, with future effect.
• Complaint (Art. 77 GDPR): to a supervisory authority if you believe your data is being processed unlawfully.
How is my data processed specifically?
Below are the individual processing activities, including scope, purpose, legal basis, data requirements, and storage duration. No automated decision-making or profiling occurs.
Website Access
Type & Scope:
When visiting our site, your browser automatically transmits data such as:
• IP address
• Date and time
• Name and URL of accessed files
• Referrer URL
• Browser and operating system info
• Name of your internet provider
Our site is hosted by a service provider that processes this data under Art. 28 GDPR.
Purpose & Legal Basis:
To display the website and maintain security and stability – Art. 6(1)(f) GDPR.
Data collection is essential for site operation. Storage beyond display time may occur if legally required – Art. 6(1)(c) GDPR.
Storage Duration:
Data is stored for the duration of the session and for up to 35 days for technical reasons.
Support Requests
Type & Scope:
You may contact us via a form. Required fields must be completed for processing; other fields are optional. Your data is not shared with third parties.
Purpose & Legal Basis:
Communication based on consent – Art. 6(1)(a) GDPR.
If your request relates to a contract, Art. 6(1)(b) GDPR applies.
Storage Duration:
Data is stored for 3 years from resolution or until consent is withdrawn.
Last updated: May 1, 2025
